Welcome to JarvisMarcos.com, a thorough and extensive database of my travel reviews.
I fly over 100,000 miles per year in First and Business class cabins and review every new product that I try. Similarly, I review almost every luxury hotel and airport lounge that I set foot in
I book the majority of my travel using sales, promotions and a variety of other tricks - often leveraging the power of hotel points and airline miles. If I use a special technique of any kind to book a travel experience, I'll mention it in the review.
This means that hopefully you'll have all the tools you need to book your own amazing trips too!
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There is a lot to like about SWISS business class but there are more than enough negatives to place this in the second tier of business class products behind the likes of Qatar, Etihad and Singapore Airlines. If the cabin was all throne seats and there was dine on demand, things would be very different. For the average passenger though, ending up crammed next to a stranger by the window, with access to a lower tier of lounge, any of the three aforementioned airlines would provide a better experience when flying on their flagship long haul routes.
The Senator Lounge at Zurich's E gates redefines what an airport lounge can be. If this was a First Class facility it would be amongst the best in the world. The fact that it is open to frequent flyers across the Star Alliance network, flying shorthaul economy, is absolutely stultifying.
SWISS shorthaul business is quite a bare bones affair. No jacket hanging, an economy seat, no centre table and no hot food.
The service was very efficient and friendly but this was ultimately an economy experience in everything but name.
The design of this lounge is mostly great and I really like the dedicated travel centre and the coffee.
The food selection is poor though and the area by the windows could definitely do with some privacy screens and tables to break the space up a bit.
Overall a decent, well run lounge but nothing worth arriving at the airport early for.
Realistically this might be a Top 10 First Class product but in order to crack the Top 3 BA would have to make some serious changes. Of course, this would probably come at a higher cost, with less opportunities to redeem miles for the experience.
BA's A380 First Class offers an experience truly worthy of the name. It is very pleasant, relaxing and comfortable. However BA falls short of being truly spectacular. Given what other airlines are doing with their flagship products these days, it seems a shame that a once great airline isn't aiming to beat the world.
After an absolutely spectacular outbound flight in the First Class Apartments I was really curious to see how the business class product would pan out. Given that I would be heading straight to the office from this flight, my priorities were a little different than on the outbound. Basically I just wanted to get to sleep in comfort and enjoy some privacy and quiet. I wasn't looking for tons of attention and I was already stuffed from the food at the lounge and on the flight from MLE.
This may well be the most insanely luxurious trip I have ever taken, using miles and points.
From the moment that I first laid eyes on the press release for Etihad's apartments, I knew that I would have to find a way to try this product as soon as humanly possible. The idea of having a bed, armchair, fridge, lamp, widescreen TV, wardrobe and vanity area for every passenger in First Class was just unimaginably amazing. I had a horrible feeling that Etihad would limit availability or crank up the price to some ridiculous level (like Singapore did when they first introduced suites to the market), however none of that turned out to be the case.
I handed over our boarding passes and sure enough the light on the scanner flashed red and let out its 'magic beep'.
"Is that a good beep?", I asked.
"Only if you like being upgraded to First Class, sir."
I know they say that you shouldn't revisit your favourite places, they never live up to the memories. Here I'd built a trip around three return visits and still I was quietly confident that things wouldn't just turn out ok... they would turn out spectacularly