The overall experience was absolutely one of the best that I've ever had in business class. I had no real expectations going into this and came away with a real fondness for AC. If this is the service standard that they are able to consistently deliver, they have to be one of the best airlines in North America.
This lounge is a clear improvement over the AC Maple Leaf lounge; it is far more elegantly furnished, has better food options and better coffee. Still, in an international context this is by no means a competitive facility. This is not a scratch on the facilities of HKG, TPE and NRT that many of this lounge's guests will be accustomed to.
The seat was large and comfortable and featured both power and entertainment.
The crew were polite, friendly and efficient (if a little lacking in oenoligical knowledge).
The food was plentiful, healthy and delicious with a decent selection of drinks to accompany it.
If BA Club Europe was anything like this I wouldn't hesitate to pay the premium every time I fly!
Although one of my favourite hotels in the the world is the Sofitel So Bangkok, I've not been back since my first visit. The problem is that there are just too many luxury hotels to try in Bangkok and quite often they can be unbelievably cheap.
I handed over our boarding passes and sure enough the light on the scanner flashed red and let out its 'magic beep'.
"Is that a good beep?", I asked.
"Only if you like being upgraded to First Class, sir."