Welcome to JarvisMarcos.com, a thorough and extensive database of my travel reviews.
I fly over 100,000 miles per year in First and Business class cabins and review every new product that I try. Similarly, I review almost every luxury hotel and airport lounge that I set foot in
I book the majority of my travel using sales, promotions and a variety of other tricks - often leveraging the power of hotel points and airline miles. If I use a special technique of any kind to book a travel experience, I'll mention it in the review.
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There is a lot to like about SWISS business class but there are more than enough negatives to place this in the second tier of business class products behind the likes of Qatar, Etihad and Singapore Airlines. If the cabin was all throne seats and there was dine on demand, things would be very different. For the average passenger though, ending up crammed next to a stranger by the window, with access to a lower tier of lounge, any of the three aforementioned airlines would provide a better experience when flying on their flagship long haul routes.
The Senator Lounge at Zurich's E gates redefines what an airport lounge can be. If this was a First Class facility it would be amongst the best in the world. The fact that it is open to frequent flyers across the Star Alliance network, flying shorthaul economy, is absolutely stultifying.
SWISS shorthaul business is quite a bare bones affair. No jacket hanging, an economy seat, no centre table and no hot food.
The service was very efficient and friendly but this was ultimately an economy experience in everything but name.
The design of this lounge is mostly great and I really like the dedicated travel centre and the coffee.
The food selection is poor though and the area by the windows could definitely do with some privacy screens and tables to break the space up a bit.
Overall a decent, well run lounge but nothing worth arriving at the airport early for.
JL J was a mixed bag. I found the service to be competent but not particularly friendly. I also really didn't like how bare bones everything seemed for a flight which is similar in distance to LHR-JFK. No airline would cross the Atlantic without providing a proper amenity kit and a real dinner in J, so I was very disappointed to see JL scraping through with the bare minimum. I would actively avoid flying JL on a similar route in the future.