Welcome to JarvisMarcos.com, a thorough and extensive database of my travel reviews.
I fly over 100,000 miles per year in First and Business class cabins and review every new product that I try. Similarly, I review almost every luxury hotel and airport lounge that I set foot in
I book the majority of my travel using sales, promotions and a variety of other tricks - often leveraging the power of hotel points and airline miles. If I use a special technique of any kind to book a travel experience, I'll mention it in the review.
This means that hopefully you'll have all the tools you need to book your own amazing trips too!
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When one man, for whatever reason, has the opportunity to lead an extraordinary life, he has no right to keep it to himself.
The overall experience was absolutely one of the best that I've ever had in business class. I had no real expectations going into this and came away with a real fondness for AC. If this is the service standard that they are able to consistently deliver, they have to be one of the best airlines in North America.
This lounge is a clear improvement over the AC Maple Leaf lounge; it is far more elegantly furnished, has better food options and better coffee. Still, in an international context this is by no means a competitive facility. This is not a scratch on the facilities of HKG, TPE and NRT that many of this lounge's guests will be accustomed to.
The seat was large and comfortable and featured both power and entertainment.
The crew were polite, friendly and efficient (if a little lacking in oenoligical knowledge).
The food was plentiful, healthy and delicious with a decent selection of drinks to accompany it.
If BA Club Europe was anything like this I wouldn't hesitate to pay the premium every time I fly!
The CX reverse herringbone business class seat is often used as the benchmark for what is acceptable in a business class product nowadays. For a daytime flight I absolutely agree. It supplies storage, comfort and direct aisle access to every single passenger. There really are no bad seats on Cathay, it's nicer to get a window seat of course but it isn't a massive downgrade to end up in a middle seat.
The crew were excited to be there, I was excited to be there and everything just fell into place. The service was spectacular throughout and it was great to have so many interesting conversations with a group of people who seemed to care so deeply about their jobs.
Having since visited the newly refurbished Pier Business class lounge, this comes in a definite second. If you just need somewhere to grab something quick and you're pressed for time, this lounge is great. If you want to spend hours really maximising your lounge time and making a day out of it, The Pier is the lounge for you.
The seats are not the best and I feel that CX has learnt nothing from the debacle with its similar shell design in economy. For a market leading airline, I would expect a lie flat product or at least more padding and a real, deep recline for flights over 3 hours.