Welcome to JarvisMarcos.com, a thorough and extensive database of my travel reviews.
I fly over 100,000 miles per year in First and Business class cabins and review every new product that I try. Similarly, I review almost every luxury hotel and airport lounge that I set foot in
I book the majority of my travel using sales, promotions and a variety of other tricks - often leveraging the power of hotel points and airline miles. If I use a special technique of any kind to book a travel experience, I'll mention it in the review.
This means that hopefully you'll have all the tools you need to book your own amazing trips too!
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When one man, for whatever reason, has the opportunity to lead an extraordinary life, he has no right to keep it to himself.
The overall experience was absolutely one of the best that I've ever had in business class. I had no real expectations going into this and came away with a real fondness for AC. If this is the service standard that they are able to consistently deliver, they have to be one of the best airlines in North America.
This lounge is a clear improvement over the AC Maple Leaf lounge; it is far more elegantly furnished, has better food options and better coffee. Still, in an international context this is by no means a competitive facility. This is not a scratch on the facilities of HKG, TPE and NRT that many of this lounge's guests will be accustomed to.
The seat was large and comfortable and featured both power and entertainment.
The crew were polite, friendly and efficient (if a little lacking in oenoligical knowledge).
The food was plentiful, healthy and delicious with a decent selection of drinks to accompany it.
If BA Club Europe was anything like this I wouldn't hesitate to pay the premium every time I fly!
As far as BA lounges go, this one is pretty good. The lounge is clean, the service is great and the variety of high quality food is truly excellent. I loved the setting of the bar but the cocktails could definitely use some work. Similarly boarding from the lounge is a nice idea but the execution fell a little flat, once we filtered into a line of Economy passengers downstairs.
Whilst this is one of the best BA lounges I've ever set foot in and nothing was massively wrong with it I wasn't wowed. When it comes to lounge refurbishment programmes, AA is very much the dominant partner in this transatlantic joint venture.
Overall this is an absolutely fantastic lounge. AA have really come far in the last couple of years. Their 777s now all feature flat beds with direct aisle access and WiFi and slowly but surely their lounges are becoming equally cutting edge.
Ample daylight, runway views, fantastic food, a variety of top shelf spirits, almost every soft drink ever and power points at nearly every seat. What's not to like?
Perhaps I went into this with my hopes set too high but I really don't feel that this lounge is anywhere near the level of Cathay's Business lounge next door, let alone the First Class section. The Qantas decor isn't as luxurious, the food is not as good, there is a lack of natural light, runway views and power sockets and if you don't like gin, the drinks selection is far more limited.
Realistically this might be a Top 10 First Class product but in order to crack the Top 3 BA would have to make some serious changes. Of course, this would probably come at a higher cost, with less opportunities to redeem miles for the experience.
BA's A380 First Class offers an experience truly worthy of the name. It is very pleasant, relaxing and comfortable. However BA falls short of being truly spectacular. Given what other airlines are doing with their flagship products these days, it seems a shame that a once great airline isn't aiming to beat the world.
Upon making our way to the chaotic reception desks it became immediately obvious why. The place was absolutely overrun with people. If you're looking for an oasis of tranquility, this is not your place.
I did my best to snap pictures where I could but there were so many people absolutely everywhere that it was quite hard to do so without featuring strangers looking straight down my lens.