Welcome to JarvisMarcos.com, a thorough and extensive database of my travel reviews.
I fly over 100,000 miles per year in First and Business class cabins and review every new product that I try. Similarly, I review almost every luxury hotel and airport lounge that I set foot in
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I was actually a little sad to leave here after such a brief stay.
My room was big and comfortable enough that I could easily spend a week there without feeling boxed in. I can imagine that when the winter really starts to bite, it is great having a cozy area in your room where you can kick back, relax and watch movies all evening. The decor was cool and modern, the free coffee downstairs was also very much appreciated.
When I next return to Chicago I'd have to get a pretty amazing deal to consider staying elsewhere.
The new bedding is a vast improvement as is the new tableware. The food is not much better than the old Do&Co catering on this route but then again LHR-JFK is BA's flagship service and has always received an extra level of care and attention.
If BA can roll both the Do&Co and White Company partnerships successfully, fleetwide, they will go some way to undoing all of the harm that has been done to their reputation after the last three years of cost-cutting. Add in a new seat due in 2019 and then the only issue that remains is the poor quality of the lounges.
BA don't exactly have an easy road ahead of them but for now at least, it appears that things are moving in the right direction.
Perhaps I went into this with my hopes set too high but I really don't feel that this lounge is anywhere near the level of Cathay's Business lounge next door, let alone the First Class section. The Qantas decor isn't as luxurious, the food is not as good, there is a lack of natural light, runway views and power sockets and if you don't like gin, the drinks selection is far more limited.
The JW Marriott Marquis is a 5* hotel but I think you'd struggle to make a case for it being a luxury hotel. For the price we paid I feel like we got value for money, however I would not have been happy if we'd been paying $500+ per night.